Who really benefits from Social Media Week?

Posted by Vikki Chowney
on 2nd February 2010
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4324777050_2984a89537_bSocial Media Week has come under some criticism in its first few days, some have debated its value, whereas others – like Waggener Edstrom’s Jon Sik – have asked whether the space is simply too saturated with events.

The week-long series runs till February 5th in six cities across three continents, building on the success of the inaugural New York event in 2009. With support from the likes of Chinwag, the IAB and Tuttle in London, and Wired, Mashable and PepsiCo’s Refresh Project globally, it’s not exactly small fry.

With every other person on Twitter claiming to be a social media consultant or expert, the space tends to get tarred with a poor reputation. However, last night’s opening ceremony was packed to the rafters – with both the usual suspects and new faces keen to get involved. Popularity shows no signs of waning.

Where’s the real benefit though? Who gets the most out of the week’s event? Is it the agencies that attach themselves to the events, the brands that attend – or the sponsors that raise their profile?

As always, please vote below and do leave a comment if you’re taking part in one of the events. What’s your objective in doing so?

Recent comments
  • jonnybgood
    I don't know about #smwLDN as a whole because we were only at #thupr2 (Social media measurement and evaluation tools) on Friday Feb 5th. There are lots of comments about event overload but we received a constant stream of visitors and questions to our "stand" (laptop and a few brochures in the corner). Looking around the room, the same was the case for the other suppliers. We also noticed similar in the discussion sessions. Whether any of this will lead to business for the suppliers attending, I cannot say (yet) but we certainly gained better insight into potential client needs. Jon Moody ASOMO @asomouk
  • I went to Porter Novelli's breakfast event yesterday, which was really well done! From our perspective as a digital agency we always like to know how PR firms and other agencies using social media tools in their digital campaigns. The way in which they are able to combine digital, mainstream media and real world events to create integrated campaigns is really interesting. We will also be exploring this and other issues at our own event 'Media Matters' on the 18th of Feb!
  • And just to clarify my post wasn't about knocking Social Media Week. I'm really impressed by the hard work that people like Sam and his team at Chinwag have put it. I'm just not totally convinced that the effort that people have put into it is going to pay dividends, for the industry, agencies or clients. Is the ROI big enough?
  • Is it telling that in the vote, 'clients' is currently at 0%!!! (obviously I appreciate not everyone is agency-side)
  • I have a few points to add:

    a) So MB's comment and kinda gave that a uhhm, is there some axe to grind there feeling

    b) Haven't had time to triage LDN comments against global comment but just wondering if it's the British doing the whole tall poppy thing

    c) Next year more events - event passes, global SXSW, loads of smart people working towards conclusions

    d) I was planning to do events today but got dragged off, the reaction from unindustry folks tonight at pub in Fulham was great - what, that sounds awesome, I'd love to understand more, etc.

    Disclaimer: I am an organiser of an event during the week
  • Tim
    What is important to remember is that the 'industry' is still defining itself. The more open we are with each other, the quicker we will learn collectively and in so doing help develop and agree industry wide metrics around measurement, evaluation, ROI etc. Although many 'social media' events are indeed a bit samey, it can't help but develop an open and honest culture as we all learn together. This way, we'll get to answers quicker. I caveat this though; it's like any meeting or group event really; if there is no agenda, no target and the right people aren't in the room, it's probably pretty pointless.
  • ReputationOnline
    Good points all. Just a few I'd like to highlight:

    @Sam Thanks for stopping by, we'll keep you in the loop re: the final result. We're not trying to create any negativity around the week, just discuss the issue as a whole.

    @Jess In this instance we were trying to focus on the result of directly attending. You'd hope that if its been beneficial for most of the groups above, it's going to be passed down the line to the most important part of the chain. However, good shout!

    @Tom Thanks for posting the link, here's hoping your panel goes well :)

    More to come after the vote closes.
  • Agree with Richard. I think so long as you know why you're attending, and you're confident that the subject matter/discussion can benefit your own marketing or client campaigns, then crack on and try to ignore the backslapping bonanza. There are a lot of social media gurus/consultants out there who are seasoned professionals when it comes to buzzword bingo but who don't 'engage' in 'dialogue'. Lot of one-way opinion when surely the value comes from discussion? Lot of arrogance going around, lot of hypocrisy. You've got to listen in order to be heard. Relevance will get you heard, trust will get you listened to. I'm not angry, I'm disappointed. hahaha.
  • I'm chairing a discussion at the IAB tomorrow as part of #SMWldn, and I'm sorry to agree twith some of the comments, the event I went to the other day just went over the same old ground and didn't offer me anything new. I'm keen to avoid this on my watch and would be grateful if you could email me the questions you'd like to ask this panel.

    http://bit.ly/6NP2OH

    tom (@) skive.co.uk
  • Sharm
    The idea of the Social Media Week is great however I feel that there is way to many going on and that it is impossible to work out which ones are most valuable and which ones aren't!
  • Jess
    Interesting that there wasn't even an option approximating 'the end user'.
  • Thanks for blogging this, I've been acutely aware of the potential downside of a week's worth of events all about social media, namely an echo-chamber of social media consultants talking shop at each other.

    The reality, so far at least and in the events I've attended, has been quite different. There are some familiar faces from the social media scene, but they're by no means the majority. In fact, I'm happy to see lots of faces from the wider industry who I've seen at other digital events venturing out to discover, discuss and participate in social media.

    There's also such a diversity of events, 28 now (http://smw-london.sched.org) many of which are full, or filling up quickly, that shows the appeal of this topic extends beyond the bounds of the 'social media clique'.

    It'll be interesting to see the results of your poll and to reflect next week on how everything went. At least for the moment, social media seems to be reaching agendas across a huge range of industries.
  • I echo Danny W. and Stuart - it is important for the industry as a whole to back up all the 'talking' that went on in 2009 with the 'doing' in 2010.
  • Is anyone really surprised at what is happening? There is a whole bunch of negative tweets and articles coming out of #smwldn, which isn't great. But what can people expect if the social media agencies act in a "cliquey" fashion and believe they are the only ones that "get it". If knowing how to truly interact and engage via the social web is the key objective, then it's more likely that the "inner circle" don't actually "get it."
  • I think it is great to do it, but as Richard says, there is a strong chance it becomes cliquey. The fear is that too many people are talking about it and not that many people doing it. Lets hope the social media industry has firm foundations.
  • I think Stuart's comment on his blog about less talking and more doing is an important one...
  • richard
    suggested answer: 'that big circle of people all patting each other on the back whilst everyone outside the circle wonders wtf is going on'
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