OurViews

Earlier this week we saw a Facebook user awarded £10k in libel damages after his friend falsely accused him of being a pedophile on his public profile.

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YourViews

Internal brand communities have to share and pool brave ideas, so why not encourage them to engage through social media? As they do, they will draw inputs from their customers on product/services that will beat any data from expensive boffins in R&D departments.

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